Working with telecommunications systems means knowing whom to call when your telecom system isn't functioning properly. Keep the information in the following lists on hand so you can get in touch with the person you need if your PBX or other telecom system gets glitchy:
Your Phone System | Hardware Vendor |
---|---|
PBX Make | Company Name |
PBX Model | Contact Name |
Software Rev | Contact # |
Channel Bank | After Hours# |
CSU |
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Source:http://www.dummies.com/how-to/content/information-to-record-about-your-phone-system-and-.html
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