The DMAIC (Define-Measure-Analyze-Improve-Control) project method is a formalized problem-solving process of Six Sigma. It’s made-up of five steps to apply to any procedure of a business to improve effectiveness.
Define: Set the context and objectives for your improvement project.
Measure: Determine the baseline performance and capability of the process or system you’re improving.
Analyze: Use data and tools to understand the cause-and-effect relationships in your process or system.
Improve: Develop the modifications that lead to a validated improvement in your process or system.
Control: Establish plans and procedures to ensure that your improvements are sustained.
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Source:http://www.dummies.com/how-to/content/the-dmaic-method-of-six-sigma.html
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