Smart businesspeople build goodwill and develop loyalty by referring customers to other sources when they can’t provide what is needed. Keep a list of the names, e-mail addresses, URLs, or phone numbers of companies or individuals that you can personally recommend:
| Name____________________ | Contact info____________________ |
| Name____________________ | Contact info____________________ |
| Name____________________ | Contact info____________________ |
| Name____________________ | Contact info____________________ |
| Name____________________ | Contact info____________________ |
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Source:http://www.dummies.com/how-to/content/referral-list-for-your-online-business-clients.html
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